Beware of carpet cleaners up-selling.
Their job is to pressure you to purchase deodorizers or sanitizers. You’ve hired the local or national “steamer” carpet cleaner to “clean” your carpeting. He finished cleaning the carpeting and immediately begins to softly (heavily) pressure you about the importance of deodorizers and sanitizers with an “extra charge” of course. Sadly, the results of the just cleaned carpeting barely meet your expectations, and now; the carpeting is still wet, although it does “look” somewhat better, but not quite excellent, some of the spots and stains weren’t removed, but they told you the stains are permanent (all stains can be fixed), and now they’re pressuring you to buy add-on services.
Adding sanitizers post-cleaning implies they didn’t do their job correctly.
Hmmm? Ever wonder why you need a deodorizer or sanitizer if they had removed the source of the odor initially? Odors cannot exist where there is no source for such odor (you can’t smell onions where no onions exist). Why do you require a sanitizer if they just cleaned your carpeting? Doesn’t that imply that the carpet “cleaning” service they just performed has left your carpeting in an unsanitary condition?
Carpet cleaners make their cash by selling something they should have addressed.
The profit center for most carpet cleaners is the “add-on” up charge at the end of the service (that’s where the carpet cleaning person earns their money). Most consumers of carpet cleaning contractors make their choice based upon telephone price, unaware that the carpet cleaner will pressure them to purchase deodorizers and sanitizers which by definition implies that their service was poor and did not address the purpose of the cleaning event. The by-product of applying post-cleaning deodorizers or sanitizers is having additional chemicals applied on top of supposedly “clean” carpeting. Would you ever lay on your floor if it was full of sanitizers which are designed to kill live organisms (you’re a live organism)? The majority of carpet cleaning technicians are paid via commission, therefore, they earn their pay through their “up-sells”. Discreetly ask the carpet cleaning technician if they’re paid on commission, often times they’ll confirm it. There is a solution. How would you enjoy a much higher quality cleaning service that removes the source of the offending issue while leaving the carpeting nearly completely dry and you’ll never be pressured to buy anything?
